The warranty period is 1 year. If you want to extend the warranty period, you can fill in the relevant information at this link to get an additional 6 months of warranty.
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I purchased the Ikarao Break X1 about 8 months ago, and we love it. The sound is powerful and full, including the bass. It is super easy to connect on bluetooth to my phone to listen to Spotify, and it was more than easy to connect to my wifi to play from youtube or other sites. I had a problem with one mic not taking a charge, and the customer service was quick and helpful, sending me a replacement mic under warranty. Nice!!
I wish there was more stars to rate this amazing machine! Not only is the speaker amazing but the quality and easy birds of vocals and use age is insane !! Plussss it also has a built in rechargeable battery so u can take it on the go makes it 10000x better!
The warranty period is 1 year. If you want to extend the warranty period, you can fill in the relevant information at this link to get an additional 6 months of warranty.
Simply contact our support team at support@isinging.com, and we will guide you through the entire process.
1.Click on this link, enter keywords, or search by category. Our after-sales issues are rare, and most problems arise from incorrect usage, so you can likely find the answers here.2.Fill in your issue details at this link. This helps us understand your problem comprehensively and quickly, improving our service efficiency.We prioritize product quality and service, and we're the first brand to create a karaoke machine with a built-in screen. Everyone knows that electronic products with software are the most challenging, which is why the karaoke machine industry hasn't seen innovation for years. Most factories produce lower-cost products for quick profits, but our goal is to provide better, more convenient karaoke machines for consumers.We value market feedback on our products, both good and bad, especially any issues that arise. This helps us continue to improve and optimize our products. We treat every after-sales email seriously and with great attention.
We understand that returns are a personal decision, so we are committed to providing one-on-one support to address any concerns you may have. To initiate a return, just contact our support team at support@ikarao.com, and we will guide you through the process.At Ikarao, we are committed to ensuring complete customer satisfaction with every purchase. Therefore, we offer a 30-day free return policy so you can shop with confidence. If the product does not meet your expectations, you can choose to return it.We are confident in the quality of our products and offer a satisfaction guarantee with every purchase. If, for any reason, you are not completely satisfied with your order, we will assist you with a refund. So don't hesitate, place your order now, and shop with peace of mind knowing you can easily return it if needed.